UX Design Studio's work has boosted Durian E-Commerce's conversion rates and engagement, meeting our expectations.

SOLUTION

How did you select this vendor?

We found them via Clutch.

Describe the project in detail and walk through the stages of the project.

We initially started with the requirement, then moved into research phase and finally established our requirement along with timelines. After this we started to develop page designs and rolled them out using A/B testing.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked with 2 designers from onyx including the founder himself which was of amazing value add.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The newer design has led to phenomenal improvement in conversion and engagement metrics.

How effective was the workflow between your team and theirs?

Super effective , we used a project management tool to manage all our pages, bugs, changes etc. we always met timelines as a team without compromising on quality.

What did you find most impressive or unique about this company?

They're extremely agile, and their turnaround time is faster compared to other design firms. We were able to achieve a lot in very less time at an extremely competitive cost. They understood the brand and requirements very quickly.

Are there any areas for improvement or something they could have done differently?

Having your own project clarity is extremely important with any design firm.