OVERALL RATINGS

Our traffic went up 2X and e-queries coming to us almost 4X which has a great impact in our business.

The team at Onyx is creative, although they can improve at communication.

Dr. Swapan Ghosh
Founder & CEO


Scheduling:

Cost:

Quality:

NPS:


BACKGROUND

Please describe your company and your position there.

We are the manufacturer of Nano functional coatings. I am the founder and director of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ONYX?

To build up our company website and its maintenance thereof.

What were your goals for this project?

A structured website with right flow of info.


SOLUTION

How did you select this vendor?

I know the founder of Onyx from my social connection.

Describe the project in detail and walk through the stages of the project.

Beautifully built up with excellent flow of info, love his creative mind and understanding of customer's psyche . He delivered the promise and on time. Our traffic has gone to 2X post his creation of website.

How many resources from the vendor's team worked with you, and what were their positions?

I only know Amaolendu, the founder, and he is my single point of contact, can't comment on his team..

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our traffic gone up 2X and equerries coming to us almost 4X which has a great impact in our business.

How effective was the workflow between your team and theirs?

It's was time bound economic project and it managed with our extreme satisfaction

What did you find most impressive or unique about this company?

Creativity and understanding of jobs.

Are there any areas for improvement or something they could have done differently?

Yes, they may need to improve their skill of communication with customers.


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